Terms & Conditions

Employee Resolution/Complaint Policy

TPF encourages all employees of TPF Nursing to come forward and identify any situation in which you believe TPF Nursing or its client is in violation, or is in danger of violation. All information is disseminated within TPF Nursing strictly on a need-to-know basis, and you are also free to call external agencies anonymously. Raising a legitimate issue in good faith of a potential violation will not adversely impact you as retaliation is strictly prohibited as we seek to furnish or facilitate the delivery of quality patient care. Call or write:

T.P.F. Nursing Registry, Inc.
Att. Timothy P. Ferguson
121 West 11th Street, Ground Fl.
New York NY 10011
(212) 219-2677

Contact EEOC (The U.S. Equal Employment Opportunity Commission)  

(EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. It is also illegal to discriminate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit

The complaint  process
1-800-669-4000
1-800-669-6820 (TTY)
info@eeoc.gov

Office for Civil Rights

If you believe that you have been discriminated against because of your race, color, national origin, disability, age, sex or religion by a health care or human services provider (such as a hospital, nursing home, social service agency) or by a State or local

Region II – New York (New Jersey, New York, Puerto Rico, Virgin Islands)
Michael Carter, Regional Manager
Office for Civil Rights
U.S. Department of Health and Human Services
Jacob Javits Federal Building
26 Federal Plaza – Suite 3312
New York, NY 10278
Voice Phone (212)264-3313
FAX (212)264-3039
TDD (212)264-2355

New York State Department of Health

Voice grievances and recommend changes in policies and services to the governing authorities, or any outside representative of the employee’s choice, be advised of the availability and telephone number of the hospital hotline, established by the state, the hours of it’s operation and the purpose of the hotline, which is to provide information about hospital services or receive complaints; Call or write:

New York State Department of Health
90 Church Street
New York, NY  10017
212-417-5990
Monday-Friday 10:00 a.m.-4:00 p.m. – no holiday

Office of Quality Monitoring: The Joint Commission

If you believe that there is safety or quality of care concerns, please contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays at (800) 994-6610

One Renaissance Boulevard
Oakbrook Terrace, IL 60181

E-Mail: complaint@jointcommission.org
Fax: Office of Quality Monitoring
(630) 792-5636